There are four fundamental pillars that are recognized in building a successful CRM strategy &ndash Identify &ndash Distinguish &ndash Interact &ndash Customize &ndash a concept that was developed back in the 1990’s and adapted by the CRM community.
Interact &ndash An interaction strategy that was thoroughly envisioned allows a company to see each customer as an [...]
To pass the BSCI exam, you need to know the difference between IRDP and HSRP. While they have the same basic function, the operation and configuration of each are totally different.
The aim of both is to allow hosts to quickly discover a standby router when the primary router fails. IRDP is commonly used by Windows [...]
Kelly Dodson knows firsthand why companies value the ability to use computers and software. An administrative assistant in Kansas, Dodson used to keep her CEO’s calendar by hand, until one day an important meeting slipped through the cracks.
That painful experience compelled her to seek training in the effective use of the company’s scheduling software. And [...]
The e-commerce business is all about making money and then finding ways to make more money. Of course, it’s hard to make (more) money, when consumers don’t feel safe executing a transaction on your Web site. That’s where SSL (Secure Socket Layer) comes into play. Understanding how SSL affects e-commerce business can also potentially help [...]
Project management software exists in many different levels of sofistication and variety of prices. This article aims to help project managers realize what kind of project management software tools they need and find out how computers can help them in everyday routine.
Before choosing some particular tool you should have a look at the different kinds [...]
Most of us wonder whether there really is such a thing as conference call etiquette. Indeed it does, and should be followed if you want to make your next conference call a winning one.
There are several stories of how conference calls went sour, and ended up not achieving their objectives. It failed because of odd [...]
Congratulations on your decision to earn your CCNP certification! As a CCIE, I can tell you that Cisco certifications are both financially and personally rewarding.
To earn your CCNP, you first have to earn your CCNA certification. Then you’re faced with a decision - take the three-exam CCNP path, or the four-exam path? [...]
Choosing a network support company can be tough.
Here is 10 top tips for choosing a great network support company.
1) A clear understanding of your needs.
Your Network support partner should understand your requirements. No hidden agendas, no jargon , just an understanding of your individual needs.
2) Website.
Is their website professional? Do you understand it? If it [...]
Looking to replace your old TV? Then you may might to invest in the new HD technology. Unlike regular standard televisions, HDTV sets are much lighter, occupy less space, offer more features and provide better image quality. However, the search for a new HDTV can be a daunting one, especially for new customers who are [...]
As a kid growing up, I was fascinated with science fiction, especially those movies and TV shows that dealt with the future and portrayed how life on earth would probably be several decades down the road. I liked the idea of robot-servants who talked and followed our orders and of aerial vehicles that were the [...]
